IFC’s CIO addresses the future of technology in the logistics industry

Recently IFC’s CIO, Daniel Sammut discussed logistics and warehouse sector insights with technology solutions provider, Alpha Global.

Addressing how AI tech is changing security within the industry, Daniel drew upon his experience and knowledge developing solutions for IFC’s wide array of clients to thoroughly discuss the future potential of technology.

Challenges of technology

Daniel notes traditional technologies served their purpose when they were designed. However, technologies feature a high human dependence, presenting scaling challenges and affecting performance and outcomes. As technology develops faster than ever, efficiency and performance have been significantly improved as more competent programming relies less on operators. In particular, new developments such as AI, ML and RPA ensure that businesses can focus more on high-level tasks and management.

Technology and safety

With the dynamic nature of the warehousing workforce, such as leveraging casual or contract labour, access control becomes an impediment and is often circumvented, meaning that technology such as surveillance is often necessary within the logistics industry. For example, cameras provide masses of logs and terabytes of video within the warehouse that can create a time and motion index to enhance efficiency and monitor before and during potential incidents.

Similarly, Daniel believes that artificial intelligence is the subsequent crucial technological integration with the logistics industry, with the AI layer opening up metadata options. Concerning the warehousing environment, AI can assist in heat map modelling to identify high activity human zones and in creating alerts for issues such as access path blocking and delivery and dispatch optimisation.

The future of technology at IFC

Recognising that technology enables business performance, Daniel has implemented a continued review of all technology processes at IFC, ensuring an honest appraisal of what opportunities, strengths, and weaknesses exist. Daniel believes that it’s the role of the CIO to formulate use cases and value propositions that shift the thinking of the business.

Learn more about IFC’s current technology solutions on offer, or contact the team to discuss how technology can help increase efficiency in your supply chain processes.