Employee Spotlight Interview – Sarah

Tell us about your role with IFC and how long you have been with the business.
I am a National Key Account Manager at IFC. Looking after and managing the requirements for our clients at a National level. I have been working with IFC for a little over 15 years now, starting back in 2008.

What do you enjoy most about working at IFC? 
Our team! I enjoy working with my colleagues here at IFC as we work together, supporting each other, going above and beyond to get to the result.
There is never a boring day here, every day holds a new challenge to tackle.

What drew you to work in the supply chain industry? 
After finishing high school, I was keen to get into the work force. Appling for jobs and then being offered a role as an admin assistant at freight forwarding company who saw my experiences as store person and had plans already set for me.

Within a month of starting there I was moved across to sister warehousing company as the assistant to the operations manager and I haven’t looked back.

Tell us a little about your background and experience.
Prior to working with IFC I worked in retail for a little bit however with my parents also working within the warehousing and logistics , I was working as a warehouse store person picking and packing orders over the school holiday periods.

Once I finished high school, I started a role as an administrative assistant. After a few months they moved across to their sister warehousing company as the assistant to the operations manager. I wasn’t there too longer before I accepted a role at IFC.

In your experience working in the industry, what are the biggest challenges and opportunities you’ve come across so far?
Some challenges I have had to experience over the years include working within tight deadlines however having the support of our team and working in with our customers it is rewarding to see the end result.

There are a lot of opportunities working within the industry, the one for me would be the growth both within my roles and also within myself as person.

How do you think IFC differentiates from competitors?
Our team at IFC are highly dedicated and loyal, with a high percentage of our staff being here for many years. Everyone works well together, and we have supportive management.

We also offer end-to-end services nationally across Australia, we have our own development team who are also working tirelessly to ensure we have the best and up to date technology to offer our clients.

For aspiring professionals interested in a career in the supply chain industry, what advice would you give them to kickstart their journey?
Don’t be afraid to try, starting at the bottom and work your way through. I started as a pick/packer which then led me into an administrative role and from here all my hard work and dedication has led me into the role I am in now.

What are your hobbies or favourite interests that you enjoy pursuing in your free time?
During my free time I enjoy spending time with my family, having 2 young boys they keep me busy outside of work. I also enjoy some crafty activities and being outdoors.

Describe your life’s motto in a few words!
It’s ok to make mistakes, we learn and grow from them.