At IFC we employ innovation and operational systems that are at the forefront of technology.

Yet, wherever the change of technology tide turns, we remain focused on 2 of our core customer service objectives:

1. seamless transactions

2. visibility of orders - right down to the product line level.

FSC: Designed to Deliver

We have developed our own web based freight information system to manage and distribute up-to-the-minute supply chain information to importers, suppliers, freight forwarders and other trading partners, internationally.

Our product, Freight Supply Chain (FSC), was created to address a high level of expectations from importers, not only for up to date information on the transportation of goods, but on increasingly sophisticated demands for value-added services.  Our software application, provided at no charge to our clients, allows importers and their clients to do just that - and to get a lot more, for less.

Adjudged a finalist for Lloyds List DCN's e-Commerce Award, our innovative software has allowed both importers and exporters to reduce their operating overheads and increase their efficiencies by as much as 30 percent. 

In November 2007, IFC was awarded the National 2007 Information Management Excellence Award by the Supply Chain & Logistics Association of Australia (SCLAA) for significant achievement in the use of communications, information management, technology and e-business in any aspect of logistics and supply chain management. Our web-enabled FSC software made a significant contribution to our company winning the prestigious and historic Len Smith Trophy. Our software was recognised as a powerful strategic tool that leverages real-time information to improve everyone's time to value whilst addressing the many challenges faced by importers in a world of disappearing borders. Read more on IFC winning this excellence award.

Online Information

Across all our operations we exploit technology to have at hand, and make available to our clients, a range of Internet based interfaced information from sources such as:

• Australian Customs Service
• Australian Quarantine Inspection Service (AQIS)
• Port Authorities
• Airport Authorities
• Container Terminal Operators
• Shipping Lines
• Airlines
• Customs Brokers

Quality Endorsed Company

IFC Global Logistics is accredited and certified by SAI Global to comply with the requirements of AS/NZS ISO 9001:2000 for freight forwarding services as well as associated customs clearance services. 

IFC Warehousing and Distribution has received full accreditation to the standards of HACCP Australia Food Safety Accreditation Systems. The facility is also Australian Customs Bonded and AQIS (Australian Quarantine and Inspection Service) accredited.

By these we openly demonstrate a clear commitment to quality in our operations and a total commitment to customer satisfaction, not only in the here and now, but for the long term.