As a part of our ongoing engagement with the Department of Immigration & Border Protection about the current Protected Industrial Action, Freight & Trade Alliance have received the following update (please not that further information will also be placed on the Freight & Trade Alliance (FTA) web site at www.FTAlliance.com.au Paul Zalai – FTA
- Some employees of the Department of Immigration and Border Protection including the Australian Border Force, who are members of the Community and Public Sector Union (CSPU), will take part in protected industrial action at various work sites over 4-12 November 2015. The latest information on this industrial action can be found on the Department’s website: http://www.border.gov.au/News/Pages/travellers-clients.aspx.
- To ensure we can maintain the highest standards of safety and security, some delays to cargo and passenger processing are unavoidable while PIA is in progress. However, the Department is continuing to implement appropriate contingency measures, as we’ve done before, and these arrangements will ensure priority cargo and travellers are appropriately managed, and impact on travellers and industry is minimised as much as possible.
- Part of these contingencies involve bringing in staff from other areas of the Department to cover shortages, ensuring that priority cargo is released as soon as possible, and constantly monitoring the situation to keep processes running as smoothly.
- Please note that CPSU members working in critical national security functions have been excluded from participating in industrial action and redeployed staff are only assigned duties they’re sufficiently trained to perform. The Department has also had confirmation from the CPSU that live animals, human remains and all medical goods are exempt from the bans. During PIA, the health, safety and security of the public and our staff continues to be our priority.
- Concerns or queries about the industrial action and passenger processing can be directed to the Department’s call centre on 131 881 (Mon-Fri, 8:30am – 4:30pm). http://www.border.gov.au/about/contact/make-enquiry
- Concerns or queries about cargo support, cargo clearance and ICS issues can be directed to our Cargo Support line on 1300 558 099 or by email to email@example.com (Mon-Fri, 7:00am – 7:00pm, Sat-Sun, 9:00am – 5pm). After hours (urgent queries): 02 6275 6100. http://www.border.gov.au/Busi/Carg/contact-cargo-support
The Department is working as quickly as possible to develop a new Enterprise Agreement offer to staff. Further information is at this link: http://newsroom.border.gov.au/releases/statement-from-the-department-on-proposed-protected-industrial-action