News

A Rapid Supply Chain Solution for a National eCommerce Client 

A Rapid Supply Chain Solution for a National eCommerce Client 

IFC Global Logistics and Warehousing (IFC) is Australia’s trusted provider of global supply chain solutions. With experience in delivering first-class supply chain solutions for over 30 years, IFC was a well-known eCommerce retailers trusted choice for third party logistics services.

The Challenge

The significant challenge our client faced in their endeavour to deliver orders within a four-hour time frame was sourcing a reliable third-party logistics provider who could help them deliver their ambitious goal. The approach required the experience of a freight logistics and warehousing company to be capable of scaling at speed, in the face of ever-increasing demand. IFC stepped up to the challenge and offered a customised solution which significantly reduced delivery time to market for the retailer by implementing processes that meet the key performance expectations in productivity, costs, and service.

The Solution

 IFC were able to directly integrate with the client’s own ERP System and website, resulting in delivering a complex national distribution system with ease. Hundreds of orders flow daily from the client’s ERP system into IFC’s Manhattan Scale Warehouse Management System across five distribution centres across the country, made possible by IFC’s extensive storage capabilities domestically.

The orders are immediately picked and prepared for drivers to collect within the hour and then delivered according to the online customers’ preferred delivery times (anytime between 10am and 8pm).

As part of IFC’s full solution approach, integrated value-added services are also provided, including a live WMS access and reporting, SSCC and EDI management, batch and expiry management, reverse logistics, and quality control to ensure the most effective full-service distribution solution. To ensure consistency in maintaining high service levels, weekly operation meetings are held with key account managers and stakeholders to ensure the effective planning, visibility, and execution of logistical requirements – especially for sales and marketing events.

The Results

 In partnership with IFC, our client gained a partner that shared its vision to grow and enhance customer experience and understood the prominent role that supply chain logistics would play in achieving this vision. Through best-in-class design tools, processes, and systems, IFC helped the retailer achieve their ambitious goal of four-hour delivery across Australia with a consistent 99+% on-time in-full success rate. This success has seen our client be positioned as an industry leader in the eCommerce space.

Download Case Study

A guide to value-added warehousing and distribution services

A guide to value-added warehousing and distribution services

IFC Global Logistics and Warehousing (IFC) is Australia’s trusted provider of international supply chain solutions. As an Australian-owned and operated leading international freight logistics and warehousing company, the business has been delivering first-class supply chain solutions for over 30 years and is uniquely positioned to offer a customised, end-to-end solutions.

Through this holistic approach, IFC can minimise costs and reduce time to market for its customers.

IFC offers a full range of supply chain management services, including freight forwarding, customs brokerage, warehousing and consulting services, supported by award winning logistics technology. Our comprehensive range of solutions provide value and drive efficiency to streamline the supply chain process.

With strategically located 3PL facilities across Australia, IFC is fully equipped to provide solutions that can be completely customised with a range of value-added services covering consolidation, storage, and distribution.

Specifically, these include:

  • Live WMS dashboard access and reporting
    Clear, real-time information regarding the progress of all operational activities – at any given time via a dashboard – is a tool that is much valued by our clients.
  • ERP, Website and WMS/TMS integration
    We can offer our clients a complete end-to-end integration from their websites and ERP systems to our warehouse and transport management systems. We currently integrate with web-based platforms such as Shopify, as well as ERP systems such as SAP and Netsuite, for a seamless flow of information crucial for any efficient supply chain operation.
  • Batch and serial number management and FEFO/FIFO control
    Our HACCP, Organic and ISO accredited sites are well experience in managing the needs of clients within the food, pharma, and homeware sectors. We customise our picking logic via our WMS to suit our client’s needs – especially for all the grocery and retail channels.
  • National e-parcel services
    For businesses that operate in the e-commerce space, shipping direct from the warehouse to the customer must follow a speedy and efficient process, with instant end-to-end track and traceability.
  • Re-packaging, labelling, kitting
    Upon receiving shipments, customers may wish us to re-package, assemble, label or rework their goods before sending them to their destination.
  • Quality inspections
    Quality management is essential in ensuring that customers receive goods that are up to the set standard. In the warehouse, both quality control and quality assurance processes are crucial.
  • Reverse logistics and returns management
    When a business or customer needs to return a good to the supplier, an efficient reverse logistics process minimises waiting times for both parties.
  • SSCC scanning
    Serial Shipping Container Codes are used on all units within the import and export process, from pallets to parcels. This code is essential in the simple identification and location of goods and enables features such as customer tracking.

Get in touch for more information on IFC’s value added services or to discuss a tailored supply chain solution.

The benefits of implementing a cloud logistics solution

The benefits of implementing a cloud logistics solution

Implementing a cloud-based logistics tool is an essential process that IFC Global Logistics & Warehousing (IFC) encourages any business that operates under an import or exported goods model to use. IFC’s in-house, multi award winning software division, Cloud Logistics Solutions (CLS), is leading the way in cloud-based logistics solutions enabling IFC with a new collaborative and innovative online software called Cloud Supply Chain (CSC) offering complete visibility across the supply chain management process.

CSC is a sophisticated IT software system designed for logistics management that IFC have implemented to deliver on the essential need from clients for real-time logistics information, and value-added services that provide and strengthen global competitiveness. Removing the need for operators to determine what is essential and allowing a system to present critical action data is the fundamental approach CLS has employed. Key features of the CSC system include real-time data transparency of logistics moments, KPI and performance metrics, and logistics data management for end-to-end supply chain visability.

The benefits of implementing a cloud-based logistics solution using CSC include:

Information sharing
Enable the free flow of information from your ERP, eCommerce platform, purchasing and inventory or other key systems through integrations. Having disparate systems often challenges the most efficient firms in ensuring the right team members can see the right data. CSC aggregates data, presenting live information dashboards aligned with logistics stages and functional roles serving your team members with actionable insights and data to make more effective decisions.

User-centric design

Implementing new systems and tools does not mean you need months of training. CSC has been designed with logistics users in mind by using international logistics standards, and supply chain insights for customer centric decision making. Accessible in your web browser, live tiles with trending data identify what needs action, while providing executive team members with a complete logistics snapshot without needing to generate a report.

Improve your customers experience

With customer expectations ever increasing, the challenge is to stay ahead of the pack.The real time architecture of CSC allows you to see the details of an eCommerce order fulfilment process. Integrate moments, or allow your Customer Service team to view via CSC, if an order has been received, picked, packed, dispatched, and even delivered.

Need something customised?

We understand that sometimes, one size does not fit all. To address this, the CLS team activate a consultative engagement with you and IFC to understand the uniqueness of the problem you are trying to solve. Using this knowledge, customisations can be developed and deployed to our platform that you can access.

High availability by design.

To keep your data available, the CSC architecture is designed to minimise single points of failure. Hosted in an enterprise Australian datacentre on dedicated cloud infrastructure and monitored 24×7, CLS has invested in a multi-node architecture, essential service redundancy, and multi-medium backups. Our user based identification and controls keeps your data secure and accessible to those who are authorised to see it.

To learn more about how Cloud Supply Chain can provide you with competitive advantage in logistics, Contact IFC for a demonstration of how our clients are taking logistics to the next level. 

An innovative Supply Chain Model for Total Tools

An innovative Supply Chain Model for Total Tools

IFC Global Logistics and Warehousing (IFC), through providing an end-to-end logistics solution to Australia’s largest independent professional tools retailer, Total Tools, identified numerous challenges impacting the overall efficiency of product delivery in the traditional Ready-to-Store international supply chain model.

 

This model, which comprised shipping full containers and less than full containers shipped from individual vendors in Shanghai, Taiwan, Italy, India and USA for cross docking in a single Melbourne-based warehouse before national distribution, presented several issues.

The Challenge

Shipping costs were high due to under-utilisation of containers because volume from each individual vendor was not high enough. The Total Tools network was growing rapidly across Australia, significantly increasing the need to linehaul bulky freight across Australia from the Melbourne warehouse. Pallets to stores were under-utilised because shipments from individual vendors were not able to be cross docked together. As a result, transport charges were increasing significantly as a percentage of sales. Establishment of multiple interstate distribution centres to mitigate additional linehaul cost was not justified at the time.

Leadtime to process containers in Melbourne plus cross dock bottlenecks in the Melbourne warehouse resulted in delays in speed to market. Warehouse labour costs were overspent as additional resource was allocated in an attempt to solve bottlenecks. All of the these issues necessitated immediate action to be taken to ensure sales losses were minimised and logistic expenses were brought into line.

The Solution

To overcome these issues, IFC in collaboration with Total Tools, developed an innovative new Direct-to-Store model that moved processing and consolidation to an offshore location in Shanghai. From this location, store-ready palletised orders were directly shipped to each Australian state for immediate transportation to store.

The necessity for a fast-paced efficient supply chain system was especially relevant during 2020 when the Covid19 pandemic drastically impacted Chinese production facilities. Most Australian retailers were forced to cancel or postpone orders due to closed manufacturers or limited available space on cargo ships and planes due to a sharp increase in demand for imported goods.

While those operating under the Ready-to-Store shipping model were compromised, Total Tools were able to leverage $20million of stock that was held in their offshore consolidation warehouse. As fulfilment work was considered essential across the globe, packing and shipping of orders were permitted to continue with containers directly shipped to Australian states that were best placed to quickly process orders with consideration for locked-down local areas.

The Results

The transition to this solution resulted in establishing a regular flow of stock to stores and a 25% reduction in logistic costs.

As a result of shifting from a ‘just in time’ inventory model, production lead times were vastly improved as goods are delivered to the distribution centre three months in advance. This allows for better marketing functions, with promotion and sales planning guided by instantly available stock. Likewise, the stock ordering process for stores was simplified, with an on-demand ordering system implemented through electronic data interchange.

“IFC Global Logistics and Warehousing’s innovative new supply chain model improved speed to market, reduced supply chain costs and increased Total Tools’ capability during 2020 to combat the challenges presented by Covid19.”

– Ross Matthews,GM of Supply Chain Total Tools

Download Case Study

USA – Shortage of truck capacity

USA – Shortage of truck capacity

Client and Shippers need to be aware that there is currently pressure on the North American intermodal market partly due to a shortage of truck capacity.

Recent developments such as increased regulatory control of driver hours by electronic means (ELD’s), lagging wages, driver shortages due to retirement and better work opportunities, and increased imports are the most significant factors. Additionally, in certain geographies, weather such as hurricanes in the South East and Gulf, severe cold/winter conditions across much of the upper tier of the country, have also contributed to the difficulties. In addition, the rail system is becoming more congested due to containers not being taken timely off the ramps, in addition to train lengths being shortened due to the severe cold.

Shipping lines are redirecting resources towards seeking increased truck capacity and dispatching containers earlier to improve our chances of getting truck power at the appropriate time. Although we are doing everything we can to minimize the impact, delays are unavoidable and as such extra allowances should be considered when planning lead times.

Note that all shipping lines are impacted from these issues and it may take several months for this situation to improve.

US-Trucking-Shortage.pdf

If you have any questions regarding the above please feel free to contact your account manager.

 

 

 

 

 

Terminal Infrastructure Fee increases announced – VICT and Patrick

Terminal Infrastructure Fee increases announced – VICT and Patrick

To All Our Valued Clients,

In recent weeks we have been advised of impending increases in Infrastructure Levies by two Container Terminal Operators, following on from increases introduced by DP World earlier this year.

Patricks has announced effective from 12th March 2018 Infrastructure charges will increase to:

  • Melbourne $47.50 per container
  • Sydney $41.10 per container
  • Brisbane $38.25 per container
  • Fremantle $7.50 per container

Victoria International Container Terminal (VICT) has announced as of the 27th March it will introduce an Infrastructure Fee at its Melbourne terminal as follows:

  • Melbourne $48.00 per container

This fee will incorporate the current Chain of Responsibility Fee (COR) currently imposed on industry by this terminal.

Once again terminals have claimed that the infrastructure fees are necessary to recover a portion of increasing capital investment, including rent, taxes and council rates, maintenance and operational costs.

IFC Global Logistics has no alternative but to pass on this increase along with a financial and administrative cost, as these fees will be directly passed to transport operators.

If you have any questions in relation this, please contact myself or your Account Manager for clarification.

Regards,

Daniel Calvert

Operations Manager

 

 

 

Brown Marmorated Stink Bug (BMSB) Risk Season 2017-18 Mandatory treatment for containerised goods from Italy

Brown Marmorated Stink Bug (BMSB) Risk Season 2017-18 Mandatory treatment for containerised goods from Italy

To All Our Valued Clients,

We have been advised by the Department of Agriculture and Water (DAWR) that immediate measures have been implemented to prevent the movement of Brown Marmorated Stink Bugs to Australia commencing 17/01/2018 for all cargo ex Italy. A significant number of further detections of BMSB in Australia in various types of containerised goods has been found in goods arriving from Italy. Detections indicate that BMSB are sheltering in a range of containers and goods outside of those captured by the existing measures.

DAWR has confirmed that mandatory methyl bromide fumigation will be required for all consignments that arrive in Australia between the 17th of January and 30th April 2018 ex Italy, including those already on route to Australia unless already treated offshore. Where methyl bromide is not suitable, another approved treatment for BMSB must be applied on arrival.

The only exceptions being  Fresh Produce, Live Animals, Food for human consumption, seeds for sowing.

If you are currently Importing goods to Australia from Italy please consider that goods may be slightly delayed and there will be an added expense incurred due to these measures. For goods that have not departed we will have treatment carried out at origin wherever practical.

If you have any questions please don’t hesitate to contact your account manager or myself.

Thanks

Daniel Calvert

Operations Manager

Melbourne Port – Unexpected industrial action 8th December

Melbourne Port – Unexpected industrial action 8th December

To All Our Valued Clients,

We have received notice this morning of unexpected Industrial action at Melbourne Port at both Patricks and DP World terminals.

DP Word have advised us that gates will closed between 0800hr to 1400hrs today. Patricks have announced they will cease operations immediately with an expected resolution approx. 11pm this evening.

At this point it is unclear whether this has any correlation to the ongoing VICT protest.

This unexpected Action will have an effect on our operations and it may have an effect on your expected deliveries. Our Cartage operators will make contact with clients affected by this today, please note this may impact deliveries for the next few days as the back log is cleared.

Any further information will be sent through as received, if you have any questions please don’t hesitate to contact your Account Manager or myself.

Thanks

Daniel Calvert

Operations Manager

 

US/Canada Market – Origin Documentation Fee (DOC) Update – APL

US/Canada Market – Origin Documentation Fee (DOC) Update – APL

Dear Valued Customer,

Please be informed that effective 1 January 2018, APL will implement the Origin Documention Fee (DOC) within the following scope:

Origin: USA Destinations: All Destinations (Except Guam and Mariana Islands)

Proposed Export Doc Fee
E-Booking Manual Booking
ESI Manual ESI ESI Manual ESI
75 80 80 90

Origin: Canada Destinations: All Destinations

Proposed Export Doc Fee
E-Booking Manual Booking
ESI Manual ESI ESI Manual ESI
75 80 80 90

If you have any questions regarding the above, please contact myself or your Account Manager,

Regards,

Daniel Calvert

 

 

 

 

USA TO AUSTRALIA – NOTICE TO TRADE – PAE / PIL

USA TO AUSTRALIA – NOTICE TO TRADE – PAE / PIL

Dear Valued Customers,

PAE / PIL have advised the market the following:

Please be advised the Bunker Adjustment Factor and Low Sulphur Surcharge applied to shipments from the United States to Australia will be revised, effective from the 1st January 2018:

The Bunker Adjustment Factor (BAF) will be revised to:
USD522.00/20’ and USD1044.00/40’

The Low Sulphur Surcharge (LSF) will be revised to:
USD16.00/20’ and USD32.00/40’

Should you have any questions relating to any of the above Industry updates please contact your Customer Relationship Manager or myself to discuss further.

 Daniel Calvert           

IFC Global Logistics Pty Ltd

Load More


Australian 3PL            Third Party Logistics            International Freight Supply Chain Management            Award-winning Custom IT Solutions

Show Buttons
Hide Buttons